Serving Crestview, Niceville, Okaloosa County and beyond Water Heater Replacement Okaloosa County

Robert Was Friendly and Professional May 2, 2026

The technician, Robert, and service repair went great. Robert was friendly, professional, and efficient. The water heater was under warranty, yet the service wasn’t. Totally understand, except how does service for an hour and a half cost almost $600?

Randy McClintock

Taylor at Paradise Home Services Has Been Great Apr 23, 2026

Taylor at Paradise Home Services has been great. His support team works to find parts for an older Navien. No hard pressure to replace, just the options.

BeauGator

A-Plus Rating for Taylor Apr 18, 2026

Taylor, the service tech, showed up exactly when he said he would. He did a fantastic job on my water heater repair. I would give Taylor, Paradise Home Services, an A-plus rating.

david henson

Super Professional and Great Attitude Apr 16, 2026

Taylor came by today and helped my grandpa with picking the perfect water heater for our home! He was super professional and had a great attitude. I love the shirt and the tiki hut trucks!!

Bryson Mathis

Very professional and efficient Apr 16, 2026

I needed to have a leaking hot water heater fixed. Paradise Home Services was able to get someone out quickly. Taylyr assessed the issue and was able to get it fixed the same day. Very professional and efficient.

Britt Mansell

Great job giving me prices and options Apr 13, 2026

Installer Mr. Taylor Peacock did a great job giving me prices and options about gas water heaters. He clearly explained the similarities and differences in tankless and tanked water heaters. There was no pressure whatsoever in this process. He also explained "inside the garage" versus "outside install" advantages and disadvantages. I got a great price for a quality water heater (gas, tankless Navien brand). Finally, Taylor will kindly be providing me with a form for a sizable rebate from Pensacola Energy.

Francis Bridges

Justus Was Freaking AWESOME! Apr 7, 2026

Woke up with no hot water, called in at 7:30... somebody was at the house by 9! Justus was freaking AWESOME! Was upfront and informative about the whole process, and walked me through every step of the remediation. Shout out to you, Justus!

Justin davis

Can highly recommend Paradise and Kimberly Apr 2, 2026

New hot water heater installed today by Paradise Home Services. Kimberly installed it, and I was quite impressed with her professionalism and attention to detail. She answered all my questions and made sure I had hot water before she left. Can highly recommend Paradise and Kimberly. Pam Dear

Pamela Dear

Extremely Fair Price and Same-Day Install Mar 20, 2026

I’m so happy I called Paradise Home Services to get a quote on a new water heater. The price was extremely fair, and my technician, Scott, installed it the same day! Scott is very professional and knowledgeable. He explained everything for me and showed me several options of service from which to choose. I am extremely satisfied with the whole process through Paradise Home Services!

Ann Pearson

Truly outstanding professionalism Mar 11, 2026

The two technicians, Mason and his partner, were truly outstanding! Professional, knowledgeable, and thorough! They were efficient with their time and actually cleaned up after they finished! I would say I was surprised, but the real surprise was that everyone I came in contact with or spoke to on the phone displayed the same professionalism and knowledge! You could see in their faces and hear in their voices that superior customer service and satisfaction was job one! I bragged to them that the others I encountered were just as impressive as they seemed. Plus, their pricing was reasonable! To the point that I volunteered to pay my full order up front, even though they had to order the specific water heater I wanted, which only required a down payment! I only write over-the-top reviews for people or businesses that impress me to that level. Paradise Home Services did exactly that! Well done!!!

Paul Williams

Provided excellent service Mar 6, 2026

Paradise Home Services, and in this case Taylyr Peacock, provided excellent service. He was punctual, knowledgeable, answered all the questions, and left the area spotless after installing the new water heater. Highly recommend this company and Taylyr.

Katarina Susic Warrington

Caleb and Kimberly Did a Great Job Feb 20, 2026

Caleb and Kimberly did a great job installing my water heaters. Very knowledgeable and professional. A huge thank you to Paradise Home Services and Caleb and Kimberly for making my home issues painless. Great job!!

Paul Hannah

Nice, Professional, and Efficient Feb 19, 2026

They installed a new Essency hot water heater for me. Taylyr and Kim were nice, professional, and efficient.

Kevin Blackhart

Fast, Easy, and Very Professional Jan 14, 2026

I had a small leak on one of the lines going to my hot water heater and called Paradise Home Services. An hour later, the tech, Scott T., arrived and provided a quote. Two and a half hours after the initial call, the repair was complete. The entire process was fast, easy, and very professional. I will definitely call Paradise Home Services again!

Karen Ocker

We couldn’t be happier Jan 9, 2026

We couldn’t be happier with the work Scott and Chad did for us. They replaced a faucet, repaired a leak, and relocated our hot water tank, all with care and professionalism. They were thorough, dependable, and clearly knew what they were doing. It’s such a relief to find people you can trust to do the job right. Highly recommended!

Kelly O'Reilly

Amazingly easy for the entire process Jan 6, 2026

Wow! They were able to send a technician for an estimate to replace a water heater and then within 4 hours had it replaced. Dustin was outstanding at explaining the huge range of electric water heaters available and the installation process. I was able to complete the payment and other paperwork over the phone with the office. Amazingly easy for the entire process. I highly recommend Dustin and everyone at Paradise Home Services.

Grants Navigator

Five stars for sure! Dec 12, 2025

My water heater broke and needed to be replaced. Paradise Home Services sent Caleb the next day and he replaced it within a couple of hours. Fast, friendly, and knowledgeable. Thank you, Caleb. Five stars for sure!

Brenda DiLeonardo

The install went great and Mr. Chad was very knowledgeable and professional. Dec 11, 2025

I had a water heater that needed replacement. Home Depot put me in touch with Paradise. I was given multiple quotes/options and they were fair and reasonable. The install went great and Mr. Chad was very knowledgeable and professional. I will definitely be using Paradise again!

Jeff White

Chad knocked it out of the park Dec 10, 2025

Chad knocked it out of the park with his customer service and generosity. Although he was there to install a toilet, I had questions about the hot water heater Kim and Taylor installed the week before. Chad explained how to drain the hot water heater and found the electrical fuse to turn it off. Chad went above and beyond to explain important information about my new water heater. Taylor and Kim were super professional and courteous. You have a great team.

Cecilia Mace

Chad did a fantastic job with the hot water heater installation. Dec 5, 2025

Chad did a fantastic job with the hot water heater installation. He was very thorough in his explanation of the work he completed and made sure I understood how to restart it in case of an outage. Would recommend!

Eric Duckworth

Chad did an excellent job installing our new water heater. Dec 4, 2025

Chad did an excellent job installing our new water heater. He seemed very knowledgeable, and the work was finished quickly. He took the time to explain important points about the appliance as well as critical troubleshooting and preventative maintenance procedures. So far, we’re beyond pleased with our decision to go with Paradise Home Services.

Tom Duncan

Chad did a clean and great install Dec 3, 2025

Chad did a clean and great install of my new water heater.

Brian Sanders

Taylor and Kim did a great job Nov 21, 2025

Taylor and Kim did a great job installing our new water heater today, plus giving us tips on a few things to watch out for and how long to wait and clear air bubbles. They helped us out a lot!

Julie Terrell

I will definitely hire and work with Caleb H. and his crew again Nov 3, 2025

Caleb H. and his crew from Paradise Home Services are fully licensed and worked with me on this water heater installation. They were knowledgeable, professional, and courteous. They did their job efficiently and answered all my questions to my full satisfaction. The water heater product they installed for me was of the highest quality, which I can safely rely on in the next 10 to 15 years. The company of Paradise Home Services is fully insured, so hiring them really gave me peace of mind. I will definitely hire and work with Caleb H. and his crew and other technicians from Paradise Home Services again for plumbing and other jobs.

Patrick Yang

Paradise passed the mark. 10 stars Oct 31, 2025

Had a 13-year-old water heater rust out and die. Paradise Plumbing & all associates (esp. Chad) give me 5-star service, even fixing the problem the very day I called. Raising 2 teen grandsons is challenging enough alone, but saying there’s no hot water would not have been an option lol. I’ve used them previously and will continue to do so. I have rental property so have a strict knowledge of efficiency and outstanding work. Paradise passed the mark. 10 stars

Susie Opperman

Chad and Kimberly did a great job Oct 30, 2025

Chad and Kimberly did a great job replacing my 15 year old water heater!

Thomas Howard

Did an amazing job. Oct 8, 2025

They installed a new hot water heater for us and did an amazing job. Chad H was a pleasure to work with and very professional. Would definitely recommend for future work. Just an amazing company.

charles williams

Highly recommend! Oct 1, 2025

Paradise was subcontracted by Home Depot to install a new water heater for us. Adam came out and helped us decide on the size and gave us great feedback on the unit we chose. We also added another plumbing job for them that was handled great. Appointment setup and checkout was fast and easy. Chad and Mason did an outstanding job. Highly recommend!

Mel Young

Dedicated to Providing Excellent Service Sep 23, 2025

Chad replaced the hot water heater for me today, and I would gladly request him for any additional plumbing needs I may have through Paradise Home Services. He is dedicated to providing excellent service and is very personable.

Deb Fry

Great Service All Around. Very Pleased. Sep 19, 2025

I found Paradise Home Services through Home Depot. Very pleased with their service replacing my old hot water heater. I have a rental property and couldn't meet them there. Chad was my technician and he let himself in, took care of the work, cleaned up after, and let me know when he was done. He was also kind enough to find another issue we weren't aware of. Great service all around. Very pleased. My only frustration was the fact that when the technician called me and I called him back it was the main number. I had to go through their system before I could speak with him, and one time they couldn't transfer me. Wish I could call him directly especially since I wasn't there onsite. Otherwise, everything else was great.

Paul von Goertz